Last updated: September 8, 2025

Willbuyshop (“we,” “us,” or “our”) operates this website and the related features, content, products, and services (the “Services”). We power our store with Shopify. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our site, place an order, contact us, or otherwise use the Services. If this Privacy Policy conflicts with our Terms of Service, this Privacy Policy governs with respect to collection, processing, and disclosure of personal information.

By using the Services, you acknowledge you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or could reasonably be linked with you. We collect the following categories (as permitted by law and depending on how you use the Services):

• Contact details (name, email address, billing and shipping address, phone number).
• Account information (login, password, preferences, saved items).
• Order & transaction data (items viewed, cart, wishlist, purchases, returns, exchanges, payment amounts and method; we do not store full payment card numbers).
• Communications (messages you send us, customer service notes).
• Device & technical data (IP address, browser and device type, network information, cookie IDs, approximate location derived from IP).
• Usage data (how you navigate and interact with pages, links, and features).
• Inferences drawn from the above to personalize content or recommendations.

Sources of Personal Information

• Directly from you (checkout, account creation, forms, emails).
• Automatically through cookies, pixels, and similar technologies when you use the Services.
• Service providers acting on our behalf (e.g., payments, shipping, analytics, support).
• Partners or other third parties where permitted by law.

How We Use Personal Information

• Provide and operate the Services (process payments, fulfill and deliver orders, manage returns/exchanges, provide support, maintain your account, remember preferences).
• Personalize and improve your experience (content, recommendations, site performance).
• Marketing and advertising (send promotional emails where permitted; show ads on this or other sites based on your interactions). You may opt out of certain sharing/targeted advertising as described below.
• Security and fraud prevention (authenticate users, detect and prevent fraudulent or malicious activity, protect our rights and the rights of others).
• Communications (respond to inquiries and provide customer service).
• Legal compliance (comply with law, respond to valid requests, enforce our terms).

Cookies and Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to operate the site, remember your preferences, measure performance, and support marketing. You can manage cookies through your browser settings. Some features may not work correctly without certain cookies.

How We Disclose Personal Information

We may disclose personal information as follows:

• Shopify and service providers that enable our store and perform services on our behalf (e.g., payments, fraud prevention, hosting, analytics, customer support, shipping and fulfillment).
• Business and marketing partners for advertising and measurement on this and other websites. These parties use their own privacy notices. Depending on your location, you may have the right to opt out of “sharing” or targeted advertising. You can exercise choices at https://willbuyshop.com/pages/data-sharing-opt-out.
• With your direction or consent (e.g., to complete a shipment, use social features, or when you connect third-party tools).
• Affiliates within our corporate group.
• Legal, safety, and business transfers (to comply with law or valid requests, protect our rights or users, or as part of a merger, acquisition, financing, or sale of assets).

Our Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information in order to deliver and improve the Services and provides enhanced features that may incorporate data from interactions across merchants using Shopify. For those processing activities, Shopify is responsible for responding to requests related to personal information it controls. To learn more about how Shopify uses personal information and your rights, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Your Rights and Choices

Depending on your location, you may have rights such as access/know, delete, correct, portability, and to opt out of certain processing (including “sale,” “sharing,” or targeted advertising under applicable U.S. state laws). You can submit requests where indicated on the Services or by emailing service@willbuyshop.com. For ad-related choices, visit Data Sharing Opt-Out.

If your browser sends a Global Privacy Control (GPC) signal, we will treat it as a request to opt out for that browser and device, and, where we can associate it with your account, we will apply it to your account. Other than GPC, we do not respond to other “Do Not Track” signals.

We may need to verify your identity before acting on a request. You may designate an authorized agent where permitted by law; we may require proof of authorization and/or direct verification. We will not discriminate against you for exercising your rights.

EEA/UK Residents

Subject to local law, you may also have the right to object to or restrict processing and to withdraw consent where we rely on consent. Withdrawing consent does not affect prior processing based on consent. You can contact us as set out below.

Security

We implement reasonable safeguards designed to protect personal information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security. Do not use unsecure channels to transmit sensitive information.

Retention

We retain personal information for as long as needed for the purposes described in this Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements, then delete or anonymize it in accordance with our retention practices.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. As of the date above, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16.

International Transfers

We may transfer, store, and process personal information outside your country of residence. Where required (e.g., EEA/UK transfers), we rely on appropriate safeguards such as Standard Contractual Clauses or other approved mechanisms, unless an adequacy decision applies.

Third-Party Links

The Services may contain links to third-party sites. We are not responsible for the privacy or security practices of those sites. Review their policies before providing personal information.

Changes to This Policy

We may update this Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated Policy and revise the “Last updated” date. We will provide additional notice where required by law.

Contact Us

If you have questions about this Policy or our privacy practices, or if you wish to exercise your rights, contact us at:

Willbuyshop
Room 1104, Building 1, No. 69 Tianfu 3nd Street,
Gaoxin District, Chengdu, Sichuan, China
Email: service@willbuyshop.com
Response time: we aim to reply within 12 hours (Mon–Sat).